Comments on: Clients: Beware, and Be Clear! http://www.businessofdesignonline.com/be-clear-in-your-brief/ BoDo Business of Design online Wed, 09 Jul 2008 11:20:12 +0000 http://wordpress.org/?v=2.0.9 by: Thomas Stephan http://www.businessofdesignonline.com/be-clear-in-your-brief/#comment-15356 Fri, 14 Mar 2008 00:08:56 +0000 http://www.businessofdesignonline.com/be-clear-in-your-brief/#comment-15356 Hi and thanks for the comment, Mogo. A great way to break the ice with a hesitant client! Hi and thanks for the comment, Mogo. A great way to break the ice with a hesitant client!

]]> by: Thomas Stephan http://www.businessofdesignonline.com/be-clear-in-your-brief/#comment-15355 Fri, 14 Mar 2008 00:08:16 +0000 http://www.businessofdesignonline.com/be-clear-in-your-brief/#comment-15355 Hey Karen; You're right about IT -- My day job has people who call it saying things like "I haven't gotten a lot of email today - is the Internet working?" A lot of people don't realize that IT can often be the most creative department in the building! Hey Karen;

You’re right about IT — My day job has people who call it saying things like “I haven’t gotten a lot of email today - is the Internet working?”

A lot of people don’t realize that IT can often be the most creative department in the building!

]]> by: mogo http://www.businessofdesignonline.com/be-clear-in-your-brief/#comment-15347 Thu, 13 Mar 2008 21:38:44 +0000 http://www.businessofdesignonline.com/be-clear-in-your-brief/#comment-15347 When clients are overly vague, saying "oh, we don't really know..." I start say "Hot pink and fluorescent green it is!" to get a reaction. Then the conversation becomes more useful. :) When clients are overly vague, saying “oh, we don’t really know…” I start say “Hot pink and fluorescent green it is!” to get a reaction. Then the conversation becomes more useful. :)

]]> by: Karen (Karooch from Scraps of Mind) http://www.businessofdesignonline.com/be-clear-in-your-brief/#comment-14860 Wed, 05 Mar 2008 07:46:02 +0000 http://www.businessofdesignonline.com/be-clear-in-your-brief/#comment-14860 Sensational post Tom. I work in IT and we dream of a Utopia where a new development starts with half way reasonable (see we don't ask for the World)business requirements. So many hairy teddy bears get built. Sigh. Anyway, I can feel a Stumble coming on so...gotta go. Sensational post Tom. I work in IT and we dream of a Utopia where a new development starts with half way reasonable (see we don’t ask for the World)business requirements.
So many hairy teddy bears get built. Sigh.
Anyway, I can feel a Stumble coming on so…gotta go.

]]> by: Erin Harris http://www.businessofdesignonline.com/be-clear-in-your-brief/#comment-14830 Tue, 04 Mar 2008 18:53:29 +0000 http://www.businessofdesignonline.com/be-clear-in-your-brief/#comment-14830 Oh, Tom... Your posts always make my day. But I have to tell you: I now know just a little more than I ever needed or wanted to know about what is going on under your clothing and inside your ears. :) Oh, Tom… Your posts always make my day. But I have to tell you: I now know just a little more than I ever needed or wanted to know about what is going on under your clothing and inside your ears. :)

]]> by: Thomas Stephan http://www.businessofdesignonline.com/be-clear-in-your-brief/#comment-14817 Tue, 04 Mar 2008 15:17:07 +0000 http://www.businessofdesignonline.com/be-clear-in-your-brief/#comment-14817 Hi Richtypist! Yeah, there's such a thing as too brief...just think Britney Spears and her miniskirts...*shudder.... Hi Richtypist!

Yeah, there’s such a thing as too brief…just think Britney Spears and her miniskirts…*shudder….

]]> by: Thomas Stephan http://www.businessofdesignonline.com/be-clear-in-your-brief/#comment-14816 Tue, 04 Mar 2008 15:10:16 +0000 http://www.businessofdesignonline.com/be-clear-in-your-brief/#comment-14816 Hiya GG, nice to see you again, Yes - I've been the recipient of the 10 percent nightmare...where you get 90 percent of the info and then the last 10 percent is gotten by crying, screaming, begging, threatening, murder, mayhem and mayonnaise, only to have the client say "I don't understand what the fuss is about, and why isn't it done yet?" And ever notice that the 10 percent of the stuff is exactly the stuff you need to even begin? Hiya GG, nice to see you again,

Yes - I’ve been the recipient of the 10 percent nightmare…where you get 90 percent of the info and then the last 10 percent is gotten by crying, screaming, begging, threatening, murder, mayhem and mayonnaise, only to have the client say “I don’t understand what the fuss is about, and why isn’t it done yet?” And ever notice that the 10 percent of the stuff is exactly the stuff you need to even begin?

]]> by: GG http://www.businessofdesignonline.com/be-clear-in-your-brief/#comment-14814 Tue, 04 Mar 2008 14:58:16 +0000 http://www.businessofdesignonline.com/be-clear-in-your-brief/#comment-14814 *snicker* Too funny but a great way to make the point. My personal challenge was a client who, contrary to my requests and directives, just kept sending me more disks and files--I think at last count there were 10...not counting my flash drive. Anyway, she didn't understand why I could not find what she was talking about nor did she understand why trickling information instead of giving it all at once was a problem. Your example of the abundant hair blessing fits here, too--I think. Anyway, I give lots of value and extras...so it was hard to get her to move on. But oh happy day, now she has and we both are a lot happier! *snicker*

Too funny but a great way to make the point.

My personal challenge was a client who, contrary to my requests and directives, just kept sending me more disks and files–I think at last count there were 10…not counting my flash drive.

Anyway, she didn’t understand why I could not find what she was talking about nor did she understand why trickling information instead of giving it all at once was a problem.

Your example of the abundant hair blessing fits here, too–I think.

Anyway, I give lots of value and extras…so it was hard to get her to move on.

But oh happy day, now she has and we both are a lot happier!

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